Contract: Permanent
Location: City Hall
Hours: Full time, 37 hours per week
Grade: 5
Salary: £25,991 to £28,672 per annum, pro rata
Closing date: 6 December 2020
Interview date: 14 and 16 December 2020
Norwich City Council believes that all residents have a right to live in a community where they feel safe and not have to experience ongoing antisocial behaviour (ASB). The council works with residents, police and other partners to help to achieve this within Norwich communities.
The council is currently recruiting a new team of ASB response officers. This team will investigate complaints made to the council, speaking with all parties involved to help resolve ASB. It will require some visits to Norwich properties, which will be conducted using protective equipment and social distancing. For some cases you will need to progress enforcement action and with others you will refer vulnerable residents to appropriate support services.
Full training will be provided on how this is delivered in Norwich, including Level 3 accreditation in ASB case management. However, you are required to have previous experience of working in the field of antisocial behaviour or be able to evidence that you have skills and experience transferrable to this area of work.
The Council is committed to providing an inclusive and supportive working environment and welcomes applications from a broad range of people within our community. We support flexible working and are able to offer these roles on a part time or job share basis, have accessible office space and provide a range of other wellbeing and diversity initiatives such as space for prayer.
To successfully obtain an interview you will need to evidence how you meet all of the elements within the Person Specification document (at link below).
If you are selected for interview, there will be a short desktop exercise to complete at the start of the interview.
For further information on the roles or the ASB team generally, please contact Jo Sapsford, Early intervention and community safety manager, on 01603 989558 or joannasapsford@norwich.gov.uk.
Job description
Person specification
Grade: 4
Salary: £23,080 to £25,481 per annum, pro rata for part time
Norwich City Council believes that all residents have a right to live in a community where they feel safe and not have to experience ongoing antisocial behaviour (ASB). The council works with police and other partners to help to achieve this within Norwich communities.
The council is currently recruiting a new team ASB team. This team will investigate complaints made to the council to help resolve ASB. The role of ASB triage and support officer will provide the first contact for customers calling the ASB team, will ensure that the complaints are allocated the appropriate officers and will support the ASB manager and ASB enforcement officers in providing regular data reports on ASB in Norwich.
You will have experience of business support and administration duties and will be open to learning new information management systems. You will also have the opportunity to achieve a Level 3 accreditation in ASB case management, to enable you to better support the ASB team.
It would be desirable if you have previous experience of working in the field of antisocial behaviour. If you do not, you should be able to evidence that you have skills and experience transferrable to this area of work.
Grade: 7
Salary: £32,910 to £35,745 per annum, pro rata for part time
The council is currently recruiting to a new ASB team and is looking to recruit an ASB enforcement officer. This role will be responsible for managing a team of ASB response officers, which investigates ASB complaints made to the council. Some of those cases require escalated enforcement action, utilising tenancy enforcement and ASB tools and powers.
The ASB enforcement officer will be responsible for developing enforcement documentation and presenting it to court where escalated enforcement interventions are required.
You will also be responsible for participating in and chairing partnership meetings in relation to local ASB issues.
Training will be provided on how this is delivered in Norwich, including Level 5 accreditation in ASB management. However, you are required to have previous experience of developing ASB enforcement documentation for court and managing a team of officers or be able to evidence that you have skills and experience transferrable to this area of work.
To successfully obtain an interview you will need to evidence how far you meet all of the elements within the Person Specification document (at link below).
If you are selected for interview, you will be provided with a brief for you to develop and deliver a short presentation at the start of the interview.
Grade: 8
Salary: £36,922 to £39,880 per annum, pro rata for part time
The council is currently recruiting to a new ASB team and is looking to recruit an ASB manager. This role will be responsible for managing the ASB team overall, which will include ASB enforcement officers, ASB response officers and ASB triage and support officers.
The ASB manager will represent the council at various strategic and operational boards in relation to a range of ASB issues, helping to ensure that strategies are developed, and services are delivered to support safer communities in Norwich.
The ASB manager will ensure that council policies and procedures are fit to meet national changes in legislation in relation to issues of ASB. The ASB manager will be monitor performance in relation to the team and corporate plan and will develop and deliver briefings and presentations to colleagues, partners and council members.
You are required to have previous experience in an ASB or community safety management role or be able to evidence that you have skills and experience transferrable to this area of work.
Post ref: TBC
Contract: Temporary contract for 6 to 12 months
Location: City Hall, Norwich
Hours: Full time, 37 hours
Grade: 6
Salary: £29,577 to £32,234 per annum, pro-rata for part time
Closing date: 2 December 2020
Interview date: Week commencing 7 December 2020
This vacancy is for internal candidates only.
We currently have an exciting secondment opportunity providing support to the council’s Chief Executive within our Corporate Business Support team. This is a contract covering 37 hours per week for up to 6-12 months. The position is based in City Hall.
This will be a fast paced and varied role working in an ever-changing environment to support the CEO. The main responsibilities of the role involve:
You will need to be able to demonstrate initiative, creative flair and attention to detail. You will be proactive, flexible and enjoy a challenge. The ability to prioritise is essential.
You will be working in a political environment with senior officers, so it is essential that you are professional and are able to work in a considered and discreet way that maintains and upholds the reputation and integrity of the Council.
Candidates who wish to apply for this role on a secondment basis should seek agreement from their current line manager before submitting and application. Part time and job-share applications are welcomed and will be considered.
Interview date: W/C 7 December 2020
Salary: £45,000 to £50,000 per annum, dependent on experience
Hours: Full-time, 37 hours per week
Location: Norwich
Join Norwich City Services Ltd and transform the way we look after our city and our people.
For the first time in 20 years property services, environmental services and building maintenance for Norwich are coming back under Council control through the set up and creation of our newly formed company, Norwich City Services Ltd. This is an exciting opportunity for you to lead and support the transition, mobilisation and implementation of the SHEQ elements of the operational service. You will be responsible for driving SHEQ strategy and contractual performance to embed a culture of safe working, environmental awareness and quality across NCSL, ensuring legal compliance is maintained at all times.
Role details
Reporting to the Managing Director, you’ll lead on several wide-ranging projects and take strategic responsibility for the successful implementation of an integrated SHEQ management system; establishing an effective performance improvement framework for safety, health, environmental and quality issues involving collecting and analysing key performance indicator data, using it to inform decisions and develop appropriate interventions.
Highly engaging, you will actively inspire and empower others to take effective ownership and understanding of sensible risk management. Supporting the transition of the workforce to the new service to ensure it is a success.
Who we’re looking for
With strong evidence of professional & technical expertise in the key work areas within environmental services (street cleaning, grounds operations and arboriculture) as well building maintenance services, we are looking for candidates with experience in strategic leadership in a similar role. You will have proven ability developing processes, system design and operating models within ISO 9001/14001 and 45001 to capitalise upon opportunities for continuous improvement. Impressive communication, project management and partnership-building skills are also essential along with an understanding of the key SHEQ related challenges & opportunities facing local government and the commercial sector.
For more information or to arrange an informal discussion, please contact hradvice@norwich.gov.uk
Interviews: 14 December 2020
Contract: Fixed term contract for 2 years
Closing date: 29 November 2020
Interview date: 9 December 2020
We’re recruiting for a caseworker to join our home improvement team helping the residents of Norwich to remain living independently in their own homes
The successful candidate will be joining a growing team delivering a service focused on making significant, positive changes to people’s lives.
Working alongside Occupational Therapists and Building Surveyors you will be supporting vulnerable people with adaptations or improvements to their homes.
We’re looking for someone that wants to make a real difference for people in a role that offers real job satisfaction. This position would suit someone with experience of working with disabled or vulnerable people, housing adaptations or benefit entitlement from the public or third sector.
For an informal discussion about the role please contact Kevin Ayers, Home Improvement Team Leader on 01603 989192.
Salary: £32,910 to £35,745 per annum, pro-rata for part time
Interview date: 8 December 2020
The home improvement team is growing, and we are recruiting for the new role of Senior Caseworker.
Having recently had cabinet approval for a new approach to adaptations this is an opportunity to join a service focused on making significant, positive changes to people’s lives.
As well as having your own caseload the successful candidate will be responsible for managing a group of case workers and occupational therapy assistants deliver improvements and adaptations to residents’ homes.
Initially on a 2-year contract you will be working with a wider multi-disciplinary team consisting of Surveyors and Occupational Therapists as well as your direct reports.
Working to achieve outcomes from a health, social care and housing perspective. This role offers plenty of variety and job satisfaction and is a key component to the city councils’ desire to help people remain living independently in their own home.
This position would suit someone with leadership experience who has worked with disabled or vulnerable people, housing adaptations or benefit entitlement from either the public or third sector.
Salary: £30,451 to £32,234 per annum, pro-rata for part time
Closing date: 30 November 2020
We are looking to recruit a Financial Control Officer to be part of Norwich City Council’s Finance Team.
This is an exciting opportunity to join a busy and pro-active team who are looking to make a real difference.
The main functions of the role are to reconcile the bank, cash and control accounts whilst also supporting the treasury management function and completing the day to day bookkeeping for our local authority companies.
You will be an experienced part-qualified accountant with excellent communication skills and be able to build strong working relationships with both financial and non-financial individuals at all levels. You will be able to demonstrate sound financial judgement, able to plan and prioritise effectively, and have excellent data and financial analysis skills. For an informal discussion regarding this vacancy, please contact Caroline Knott, Senior Technical Accountant on 01603 987615 or via email carolineknott@norwich.gov.uk
Post ref: PSN000905
Closing date: Sunday 3 January 2021
Interview date: Monday 18 January 2021
The Public protection team at Norwich city council is a multidisciplinary enforcement team covering the fields of private sector housing, nuisance, air quality, contaminated land, enviro-crime, PPC permitting and licensing.
We are looking for an individual with experience of working in a fast paced local government housing enforcement environment. Ideally you will have experience of Houses in Multiple Occupation and the application of HHSRS as well as court or tribunal experience. You will have excellent communication and interpersonal skills and be confident working with landlords, agents and tenants as well as a range of related agencies. We are looking for a highly motivated officer with either relevant enforcement experience or completion of the Chartered Institute of Environmental Health’s (CIEH) assessment of professional competence.
The City has a large private rented sector with over 14 thousand privately rented homes. Some 20 percent are estimated to have a category 1 hazard. You will work to improve the condition and management of properties, investigating poor housing conditions using the HHSRS and other housing enforcement legislation. Duties include HMO inspections; investigating and responding to complaints in relation to housing conditions; providing advice; service of notices; issue of civil penalties and prosecutions where necessary. We offer flexible working and also relevant training courses.
Norwich is a city with a rich character all of its own, with an inclusive atmosphere, compact enough to make you feel at home but with a vibrant cultural scene. We also have charming countryside on our door step which includes the unique Norfolk Broads and the natural beauty of the North Norfolk Coast. This is the perfect location for anyone wanting the work/life balance with house prices lower than the national average and rail links to London.