Hours: 37 hours per week
FTC for 18 months
Location: City Hall, Norwich (Temporary partial homeworking)
A chance to do things differently
Join Norwich City Council and transform the way we look after our city and our people.
Norwich’s property services, environmental services and building maintenance are being taken into direct Council control for the first time in 20 years. This is a huge opportunity for you to shape the way we deliver dynamic, cutting-edge services for one of the UK’s largest council housing stocks, fantastic parks and some of Norwich’s most historic civic spaces and buildings. With your management, we can help more people live better lives and make our city an even more remarkable place to live.
Role details
You’ll play a key role in designing the operating model and infrastructure that will allow us to deliver an outstanding building maintenance and repairs service. Working closely with our management and project delivery teams, you’ll shape the way we work while defining our partner/contractor relationships and providing expert advice to senior management.
You’ll then lead on several wide-ranging projects to make sure our service is as innovative and efficient as possible, developing our IT system requirements, contingency planning, support services and overall offering. Making our staff’s transition to the new service as successful as possible is also a priority.
Who we’re looking for
We need candidates with experience in managing a building repair service, ideally within social housing or the commercial sector. You’ll also be able to develop operating models and contribute to the financial management and business planning of our service. Impressive communication, project management and partnership-building skills are also essential.
Alongside expertise in building maintenance and property management, you’ll also need a relevant professional qualification in building or surveying, ideally RICS or equivalent.
Benefits
We offer all our employees a competitive pay and benefits package, including generous holidays, the local government pension scheme, a range of family and health benefits and working arrangements to suit all lifestyles. Norwich also consistently ranks among the best places to live in the UK and combines a rich heritage with a modern and vibrant atmosphere, making for beautiful, fashionable city that everyone can enjoy.
For further information regarding the role, please contact Lee Robson, Head of Neighbourhood Housing - leerobson@norwich.gov.uk.
Please note: Applicants invited to interview will be required to undertake an assessment as part of the selection process.
Job description
Person specification
Closing date: 12 August 2020
Interviews: 21 August 2020
Commitment: expected 2 – 3 days per month
Location: Norwich based
Join Norwich City Services Ltd and transform the way we look after our city and our people.
We need a Chair of the Board of Directors for a brand-new company that will see Norwich’s property services, environmental services and building maintenance taken into direct council control for the first time in 20 years.
This is a huge opportunity to oversee a unique venture and ensure our senior management deliver dynamic, cutting-edge services for a local authority with one of the UK’s largest council housing stocks. This opportunity extends to shaping its fantastic parks provision and some of Norwich’s most historic civic spaces and buildings. With your leadership, we can help more people live better lives and make our city an even more remarkable place to live.
You’ll lead and manage our board to make sure that we’re delivering outstanding services in the most efficient, sustainable and cost-effective way while fulfilling our responsibilities to the council and the people of Norwich alike. You’ll manage board meetings to the highest standards, set objectives for and review the performance of the managing director and carefully monitor the company’s performance against our agreed business objectives.
You’ll also play a crucial role working closely with the managing director in setting out our business strategy together with the board, giving you the chance to shape our services from the outset as well as our company structure, governance controls and senior leader positions. Alongside these duties, you’ll act as a committed representative and passionate advocate for the council and the city of Norwich.
We need candidates with extensive and recent senior-level experience in a relevant sector, for example property management or environmental services. You’ll also have a wide-ranging skillset, including expertise in managing company finances, shaping business strategies, advising on day-to-day operations and negotiating at board level.
You’ll need to know the challenges of local government, but also key areas such as corporate governance and equality and diversity. In terms of skills, you’ll be highly strategic as well as collaborative, politically aware and great at communicating with all kinds of people.
Apply today or find out more at workfornorwich.co.uk
The closing date for applications is Sunday 23rd August.
Commitment: expected 1 – 2 days per month
We need a non-executive director for a brand-new company that will see Norwich’s property services, environmental services and building maintenance taken into direct council control for the first time in 20 years.
This is a huge opportunity to shape a unique venture and ensure our senior management deliver dynamic, cutting-edge services for a local authority with one of the UK’s largest council housing stocks. This opportunity extends to shaping its fantastic parks provision and some of Norwich’s most historic civic spaces and buildings. With your leadership, we can help more people live better lives and make our city an even more remarkable place to live.
You’ll support both our chair of the board and our managing director, making sure they’re able to deliver outstanding services in the most efficient, sustainable, and cost-effective way while fulfilling our responsibilities to the council and the people of Norwich alike. You’ll promote the highest standards of corporate governance while carefully monitoring the company’s performance against our agreed business objectives.
You’ll also play a crucial role in setting out our business strategy, giving you the chance to shape our service as well as our company structure, compliance and senior leader positions from the outset. Alongside these duties, you’ll act as an ambassador and passionate advocate for us at a regional and national level.
Location: Norwich
We need a Managing Director to head up our brand-new company that will see Norwich’s property services, environmental services and building maintenance taken into direct council control for the first time in 20 years.
This is a huge opportunity for you to shape the culture and direction of a unique venture and deliver dynamic, cutting-edge services for a local authority with one of the UK’s largest council housing stocks. This opportunity extends to shaping its fantastic parks provision and some of Norwich’s most historic civic spaces and buildings. With your leadership, we can help more people live better lives and make our city an even more remarkable place to live.
You’ll be the leader of our new service and the source of our vision and strategic direction. Reporting to our chair of the board of directors and working with senior council colleagues, you’ll spearhead transformational change across our organisation and deliver first-rate services through innovation and effective management of the senior team.
Together with the board and our shareholders, you’ll develop a three-year rolling business plan that can deliver on our priorities, then direct our employees and resources to make the plan a success, taking accountability for our overall performance. You’ll shape a high-performing, diverse and engaged workforce in the process, all while acting as a committed representative and passionate advocate for the council and the city of Norwich.
We need candidates with extensive experience leading and managing teams in a similarly complex organisation. You’ll also have a wide-ranging skillset, including expertise in developing corporate culture, managing company finances, driving transformational change and delivering property management or environmental services.
You’ll need to know the challenges of local government, but also key areas such as company law, public contracts, and social housing. In terms of skills, you’ll be highly strategic as well as collaborative, politically aware and great at communicating with all kinds of people.
As well as evidence of your senior leadership capabilities, you’ll also need a relevant degree or equivalent professional qualifications.
We offer a competitive pay and benefits package. Norwich also consistently ranks among the best places to live in the UK and combines a rich heritage with a modern and vibrant atmosphere, making for a beautiful, fashionable city that everyone can enjoy.
Post reference: TBC
Contract: Permanent
Grade: 6
Salary: £28,785 to £31,371 per annum, pro-rata for part time
Closing date: 16 August 2020
Interview date: 25 August 2020
We are looking for an enthusiastic person to join our small but very busy procurement team. You will deliver support to council officers, our wholly owned company and our partners in all areas of procurement and contract management.
You will be a key member of the team using your skills and experience to procure good quality, value for money goods, works and services. You will need to communicate effectively with all stakeholders including suppliers, managers and staff to achieve this outcome.
You should have experience in working in either a procurement environment or project team. Ideally, you will be CIPS qualified to level 3.
You should have or will need to develop an understanding of and work within the public procurement regulations and the council’s own Contract Procedures.
For more information about this post please contact Tracy Woods, Business relationship and procurement manager, by telephone on 01603 987723 or e-mail to TracyWoods@norwich.gov.uk; alternatively, contact Charlotte Spragg, Senior contracts officer, by telephone on 01603 987696 or by email to charlotte.spragg@norwich.gov.uk.
Interviews: 25 August 2020
Contract: Temporary until 31 March 2022
Grade: 4
Salary: £22,462 to £24,799 per annum, pro-rata for part time Hours: 37 hours per week
Interview date: 24 August 2020
This vacancy is for internal applicants only.
We have an opportunity for a temporary position in the business relationship and procurement team until 31 March 2022, whilst the current post holder is fulfilling another role. This is an ideal secondment opportunity. Please note your manager would need to give approval for your release.
We are looking for an enthusiastic person to join the team to ensure that the support needs of the business relationship and procurement services are met.
This period will be extremely busy for the team as it will be procuring all the goods and services that the council’s newly formed company, Norwich City Services Ltd, will need to run it’s services whilst also continuing to meet the council’s own procurement needs.
The work will include use of the council’s finance system E5, dealing with requisitions and purchase orders, managing the councils signing and sealing and other duties to support the wider team.
Ideally you should have experience of working in a finance, administration or support environment or similar.
Interviews: 24 August 2020
Post ref: TBC
Contract: 3 x full time 37 hours, temporary up to 12 months
Location: City Hall
Closing date: 7 August 2020
Interview date: 18 August 2020
Norwich City Council takes all reports of antisocial behaviour (ASB) seriously and seeks to resolve ASB cases along with colleagues and partners, to ensure the best outcomes for all involved. The council takes forward tenancy enforcement action with its tenants, only where necessary and where alternative approaches to address ASB have not been successful.
The ABATE team manages the more complex antisocial behaviour cases reported to the council and takes forward tenancy enforcement action where appropriate, as well as processing and responding to reports of hate crimes and incidents.
The team is currently seeking to recruit three officers to the role of ABATE case officer, for a period of twelve months, while the council transitions to a new structure for dealing with antisocial behaviour response and enforcement.
The successful candidates will have previous experience of managing complex ASB cases and progressing tenancy enforcement. Working as part of a dedicated team, an ABATE case officer is responsible for their own caseload which will involve investigating and initiating action in response to cases of ASB reported. You will work closely with council colleagues and external partners.
Successful candidates will have excellent customer service, interpersonal and communication skills, both verbal and written. You will be required to be well organised, methodical and be used to delivering to strict deadlines. Experience of working in a community safety or housing related field would be an advantage. You will have some experience of working with Microsoft Office software and be capable of learning to use bespoke information management systems. You will be self-motivated, work well within a team and receive direction well. You will have the ability to demonstrate a professional and flexible attitude to your work.
The ABATE team currently forms part of the Norwich Operational Partnership Team and the Norwich Early Help Hub and works closely with Norfolk Constabulary and Norfolk County Council’s social care teams.
For more information and to discuss this post further, please telephone Jo Sapsford - Early Intervention and community safety manager on 01603 989558.
Please note: the successful applicant will need to undergo enhanced vetting by the police.
Advertised on behalf of Menscraft
Prevention & Positive Activities Coordinator
Circa £25,000 pro rota 30 hours per week [depending on qualifications and experience]
Initially a 1 year contract
Four new roles funded via Public Health the as part of Norfolk’s Suicide Reduction Strategy will be responsible for supporting men 18+ who are experiencing a sense of hopelessness leading to suicide ideation.
The roles will provide assertive outreach and support to individuals at the edge of crisis. The roles complete a service team comprising of seven posts. They will fit and be closely linked to the work of NHS Norfolk and Waveney Clinical Commissioning Group (CCG) which was launched on 1 April 2020 and related structures – each different in each locality.
The roles will include identifying and implementing strategies to enable these individuals to overcome barriers and ultimately to exit patterns of suicide ideation, and to engage in meaningful activities and social connections.
Please visit www.menscraft.org.uk for more information on how to apply
Contract: 2x Full time, 37 hours per week, Temporary until September 2021
Grade: 5
Salary: £25,295 to £27,905 per annum, pro-rata for part time
Closing date: Sunday 9 August 2020
Interview date: Tuesday 18 August 2020 or Wednesday 19 August 2020
With over 15,000 homes, Norwich city council is one of the larger stock-holding authorities in the country. We are transforming how we work and need someone who can help to lead that process.
This is an exciting and challenging role for someone with experience of working in a housing focused or similar role to work within the framework of the neighbourhood model. Using your knowledge of council policy and appropriate legislation, you will provide council tenants with information, advice and guidance in order to support and enable them to sustain their tenancies, contribute to a community-based housing management service and help maintain a safe neighbourhood.
This role helps support and enables tenant to exercise their rights and fulfil their responsibilities as a tenant of the council particularly in regards to care and use of open spaces, communal areas and shared amenities.
You will have good communication skills and be able to deal sensitively and objectively with people with a wide range of needs. You will need to work to a high standard of casework and be able to work independently as well as being a good team player in a multi-agency arena.
For further information regarding this role please contact Kathryn Graves on 01603 989377 or 07767625121 / kathryngraves@norwich.gov.uk
Contract: Temporary for 12 months
Hours: 18.5 hours
Salary: £25,295 to £27,905 per annum, pro rata for part time
Closing date: 28 August 2020
Interview date: 15 September 2020
The Group development officer is a new post for the council which will support Norwich City Council’s commitment to supporting new and existing community groups to start, grow and thrive to support city residents. This will likely be working with residents and communities who face barriers to being able to being able to make their voices heard for different reasons.
In this post you will focus on proactively identifying fledgling groups or communities which do not work with the council as well as more established organisations which face barriers to connecting currently; understanding and overcoming challenges to engagement and helping those groups and organisations benefit from citywide projects and programmes, funding and support. You will work with groups that require more support to operate by helping them with their constitution and policies, their engagement with others, designing activities and fund raising.
We're looking for someone who is passionate that everyone who would like to make the city better for its residents has the support to do so, and we are after a great team player as we work very collaboratively with multiple stakeholders. You will have experience of working within the third sector, supporting third sector organisations or significant relevant voluntary work in a leadership role with communities and be a problem solver. You will need great knowledge on community development and capacity building tools and techniques and how they contribute to active communities and regeneration, the Equalities Act and the barriers some face in being an active participant in their neighbourhood. You will need to be passionate that every voice in our city matters and needs to be heard as this is at the heart of the role and the team.
As you will be working on safeguarding and governance with groups, you will need to have suitable knowledge and experience working in VCSE organisations and knowledge around charity and community group governance, as well as specifically experience with communities of interest and identity and working in areas of significant deprivation. Experience and a successful track record with small scale community fundraising will be key.
There will be aspects of digital work within the role so good use of technology including email, spreadsheets and social media will be critical, and the requirement to engage directly with residents and communities means that communication and relationship building skills are key.
The role will suit someone who thrives on connecting people, is a great time manager who is able to balance competing priorities and someone with a good eye for opportunities to create links between people and projects. This is a face paced team and you will need to be able to plan effectively while also being flexible for short notice opportunities. This is also a very passionate, friendly and dedicated team and we are looking for a new colleague who matches that ethos.
Your key skills and attributes will include: the ability to work collaboratively with a wide range of stakeholders; to be able to communicate with people in a way appropriate to their needs; the ability to collect and interpret data from different audiences; the ability to turn talk into action and support people to lead their own social activity at a neighbourhood level.
Please note, as part of the interview process candidates will be asked to deliver a short presentation to other members of the team via Zoom. Details of this presentation will be given to candidates offered an interview.
If you would like more background on the team or the role or other further information please contact Kate Price, Neighbourhoods and community enabling manager, on 01603 989532 (MS Teams) or email kateprice@norwich.gov.uk