*INTERNAL APPLICANTS ONLY*
Post ref: NHBIO1
Contract: Temporary, up to 6 months (secondment opportunity)
Location: Home or City Hall subject to new Hybrid working policy
Hours: 21, part time
Grade: 5
Salary: £25,991 to £28,672
Closing date: 2nd December 2021
Interview date: 14th December 2021
Please note this is a temporary position up to six months covering for a team member on secondment.
As a Business Intelligence Officer, you will gather and analyse a wide range of information including performance data and customer feedback, identifying trends and opportunities to improve services. You will have a keen eye for detail, an inquisitive approach and a confidence to challenge what you find. Along with good report writing and a proficient user of Excel, you will be able to present information clearly and confidently and communicate effectively with different audiences.
The team are using Business Objects to develop reports for the new housing system and produce dashboards in Power BI. This is an exciting opportunity to develop your skills and learn how another service works.
You will be a team player who can build and maintain relationships with a wide range of people across the organisation and outside. You will have excellent organisational skills to work in a planned and structured way, gathering robust and reliable business intelligence that can be used to make a real difference to service delivery.
If you wish to discuss this post in more detail please call David Dennis, Business intelligence team leader, on 01603 987556 or by email to daviddennis@norwich.gov.uk
As an employer, we strongly value diversity and strive to provide a working environment where everyone can thrive and is engaged and happy at work. People join us with a wide variety of previous career and life paths. We offer opportunities to everyone, don’t mind if you’ve taken a career break or been unemployed and we judge each application on merit. We welcome applications from people with a Black, Asian or minority ethnic background, who are currently under-represented in our workforce.
Job description
Person specification
Post ref: POST0249
Contract: 2 year fixed term contract
Location: City Hall
Hours: 37, full time
Grade: 8
Salary: £36,922 to £39,880
Closing date: 10th January 2022
Interview date: 24th January 2022
This is a two-year fixed term contract to cover a secondment.
Norwich City Council is an ambitious, progressive, forward-looking authority, embarked on an exciting programme of change to deliver ever better services for our residents and improvements for our city.
As we publish our new Corporate Plan in early 2022, we are looking for someone with strong problem-solving and people skills to help us lead the council’s strategy work.
You will have the opportunity to influence and shape our response to important themes such as reducing inequality and environmental issues, working with partners within the council and across the local area to deliver the best for Norwich.
You will be an organised self-starter, able to use data and intelligence effectively to understand issues, spot opportunities, develop options, drive delivery, and track progress. You will directly manage one or two people, but will work much more widely to lead work against corporate priorities through matrix management.
You will be able to communicate clearly and listen well, whether you’re working with senior partners or frontline staff. Your work will be a key part of joining up work across the council and more widely, making sure that we learn from and build on each other’s achievements and knowledge in the delivery of our priorities.
Key skills and attributes include: the ability to analyse information to understand issues, solve problems and drive progress; confidence and creativity in communicating complex and varied information to a wide range of audiences; ability to work with, influence and motivate a wide range of staff, external partners and elected councillors at all levels in order to deliver benefits for the city.
Applicants invited to interview will be required to give a short presentation as part of the interview. (Details to follow short listing). For further information please contact Ramona Herdman, Strategy Manager, on 01603 987678 or email ramonaherdman@norwich.gov.uk
Interviews: 24th January 2022
Post ref: TBC
Contract: Permanent
Location: City Hall, Norwich
Grade: 10
Salary: £44,863 to £48,381
Closing date: 3rd December 2021
Interview date: 9th December 2021
Norwich: A thriving city; a council with huge ambition
Norwich is a one of the UK’s great cities - a regional cultural and economic powerhouse. The city council is an ambitious, forward-looking authority with a clear vision for the future of Norwich and for how it needs to change as an organisation and respond to the developing needs of our community.
We are a seeking to expand a Housing Delivery Team which will be pivotal to help shape and deliver a major affordable house building program of at least 75 new homes per year.
Reporting to the Delivery Director you will be skilled and experienced in improving the way businesses and organisations deliver professional and quality customer service. You will have an awareness of the delivery of new housing schemes and the importance of:
Holding a construction management qualification or equivalent and/or have demonstratable experience of a similar role. The Business Assurance Manager is critical in ensuring the implementation and delivery of a variety of housing development opportunities across Norwich City and ensuring all business assurance activities which both the Council and NRL achieve the key outcomes measured against time, quality, and budget, thus demonstrating the best use of public spend.
You will work collaboratively with the Delivery Team and the Housing Delivery Director and the council’s housebuilding ambitions which is to delivery mixed tenure housing across Norwich City. Therefore, this role will also be required to support house building activities in the wholly owned council’s commercial housing development company NRL, in ensuring the success of this ambitious house building program for Norwich City Council.
You will make significant contributions to the successful delivery of residential developments both for Norwich City Council and its wholly owned company NRL which are both highly important in the future planning of delivering council front line services.
You will work either from home, a site office or the headquarter office. You will be able to benefit from a degree of flexibility to create the right balance of achieving a good working environment. Travel to and between sites is an essential requirement of role
If you are passionate and determined and share our ambition for ensuring good quality affordable homes for the people of Norwich, we want to hear from you. For more information or to arrange an informal discussion please contact Dave Shaw, Housing Delivery Director, daveshaw2@norwich.gov.uk
Job description and Person specification
Post ref: POST0107
Hours: Full time, 37 hours per week
Grade: 6
Salary: £29,577 to £32,234
Closing date: Sunday 5th December 2021
Interview date: Wednesday 15th December 2021
Secondment for 6 months from January 2022 – June 2022
You will need agreement from your Line Manager that you can be released from your current role, prior to completing the application.
The Specialist Support Team offers support to vulnerable Norwich City Council tenants, who are at high risk of losing their tenancy through eviction or abandonment or are struggling to manage a healthy tenancy.You’ll be based in your own home and City Hall to provide intensive support to council tenants, predominantly in person, in their home and in the community to help them to build the skills to sustain their tenancy and access appropriate support in the longer term. The team supports Norwich City Council tenants using a partnership approach, making full use of voluntary and statutory partner support either directly or via Norwich Early Help Hub; to access relevant advice, signposting and support for tenants.The team works alongside colleagues in Norwich City Council to avoid enforcement action and homelessness and effect positive change to achieve good outcomes for individuals and families.The council is currently looking for an officer to join this multi-disciplinary team for a 6 month period. (January 2022 – June - 2022) The successful candidate will have extensive experience of successfully engaging with complex individuals and families who often find themselves socially excluded. The successful candidate will have experience of using assessment tools to identify support needs and have experience of how to coordinate and deliver comprehensive, tailored support. Which results in empowering individuals and families to confidently resolve difficulties that they face. A good working knowledge of local safeguarding procedures is essential, along with knowledge of the multiple and complex care and support needs of vulnerable adults.You will have innovative and creative problem solving skills in order to resolve complex issues for council tenants and increase their resilience. You will have excellent communication skills, both verbal and written, with colleagues, partners and members of the public. You will have some experience of working with Microsoft Office software and be capable of learning to use new information management systems. You will regularly attend and contribute to the Norwich Early Help Hub, based in City Hall. You will be self-motivated, a good team player and have the ability to demonstrate a professional and flexible attitude to your work. Please note: the appointee will require an enhanced DBS check and full clean driving licence.
As an employer, we strongly value diversity and strive to provide a working environment where everyone can thrive and is engaged and happy at work. People join us with a wide variety of previous career and life paths. We offer opportunities to everyone and don’t mind if you’ve taken a career break or been unemployed and we judge each application on merit. We welcome applications from people with a Black, Asian or minority ethnic background, who are currently under-represented in our workforce.
For more information and to apply please visit the jobs page of Norwich City Council’s website. Please note that we are unable to accept CVs and will require an application form to be completed to apply for this post.
https://jobs.norwich.gov.uk
Salary: £36,922 - £39,880
Closing date: 5th December 2021
A new role of senior technical officer has been created to join the growing home improvement team.
The city councils home improvement team has a strong desire to provide the best possible service to all residents needing help making their home suitable and safe for them, and this position will be pivotal in our expanding tenure neutral service.
This role offers an exciting opportunity to progress your career, providing line management to a group of technical officers as well as holding your own workload the successful candidate will have a strong track record of delivering disabled facilities grants/disabled adaptions.
You would be joining a friendly, passionate, multi-disciplinary team recognized for their high levels of performance and innovative approach.
A relocation package is available for this role
Norwich is a city with a rich character all of its own, with an inclusive atmosphere, compact enough to make you feel at home but with a vibrant cultural scene. We also have charming countryside on our doorstep which includes the unique Norfolk Broads and the natural beauty of the North Norfolk Coast. This is the perfect location for anyone wanting the work/life balance with house prices lower than the national average and rail links to London.
Working for the city council also offers additional benefits such as a 37-hour flexible working week, generous holiday entitlement and access to the local government pension scheme.
For an informal discussion about the role please Kevin Ayers Home Improvement Manager on 01603 989192.
Grade: Grade 7
Salary: £32,910 - £35,745
Our team is growing, and we are recruiting for a full-time technical officer in the city councils home improvement team.
Working alongside a number of fellow technical officers and other professionals. the successful candidate will be joining a friendly, passionate and sector leading team focused on helping the residents of Norwich to remain living independently in their own homes.
Helping to deliver the package of grants and assistances provided by the council you will be designing and specifying adaption works or home repairs and improvements, sourcing suitable contractors to deliver the works and then overseeing their progress through to completion. This is a role that offers lots of variety and job satisfaction
Experience of adaptations or being in a similar role is desirable but this could also be the perfect opportunity for a career change from the construction industry for someone with a background in building surveying, contract management, quantity surveying or similar.
Norwich is a city with a rich character all of its own, with an inclusive atmosphere, compact enough to make you feel at home but with a vibrant cultural scene. We also have charming countryside on our doorstep which includes the unique Norfolk Broads and the natural beauty of the North Norfolk Coast. This is the perfect location
For an informal discussion about the role please Kevin Ayers Home Improvement Manager on 01603 212341.
If you are selected to interview you will be required to bring examples of works you have completed or been involved in (further details will be given at the time)