Post ref: PSN000958
Contract: Permanent
Location: City Hall
Hours: Full time, 37 hours
Grade: 11
Salary: £49,360 to £53,390 per annum, pro-rata
Closing date: 31 January 2021
Interview date: Week commencing 8 February 2021
To ensure Norwich is Fit for the Future, Norwich City Council is increasing its commercial activity through the development of affordable and private sector homes via its wholly owned company, Norwich Regeneration Ltd (NRL), striking a balance between number of homes, affordability and quality. The council is also insourcing its property and grounds maintenance joint ventures into subsidiary companies, providing significant opportunities for integration and efficiency.
We’re looking for a qualified, commercially astute and talented company accountant to manage a small team of finance employees providing financial advice, accountancy and bookkeeping services to the council’s wholly owned subsidiary NRL, as well as any other wholly or partially owned subsidiary companies insourced from joint venture arrangements. Company experience is essential and property-related businesses are even better for this hands-on role.
You will play a pivotal role in contributing to the development of NRL’s business plan and will be providing insight and commentary on financial performance through your preparation and presentation of monthly management accounts including variance analysis, profit monitoring and other financial KPIs for reporting to the Board. You will also work closely with the Managing Director to proactively manage cash flows and bank balances.
If you can bring energy, enthusiasm and have a proven track record in improving accounting processes and procedures then we want to hear from you.
For an informal discussion about the role, please contact Don McCallum, Commercial Finance Business Partner on 01603 987637.
Job description
Person specification
Interview date: W/C 8 February 2021
Post ref: PSN000955
Location: City Hall, Norwich
Hours: Part time, 15 hours (2 days Monday &Tuesday)
Grade: 3
Salary: £20,493 – £22,627 per annum, pro rata for part time
Closing date: 24 January 2021
Interview date: 2 February 2021
We are looking to recruit a Financial Reconciliation Support officer to be part of Norwich City Council’s busy finance team.
The main functions of the role is to provide cash flow management functions to ensure that all council monies collected are allocated correctly and in a timely manner across all systems. In particular reconciling the Civica Icon income system to the various payment methods used.
You will have previous experience in a similar administration role. Along with good IT skills, you will also have excellent communication skills and be able to provide a high level of customer care both internally and externally.
Previous experience in a cash/cheque handling function would be advantageous. As would experience in investigating unidentified receipts and unallocated monies.
This role is part of a job share. The working days are Monday and Tuesday.
For an informal discussion regarding this vacancy, please contact Carolyn Hart (Financial Reconciliation Officer) on 01603 987589 or via email carolynhart@norwich.gov.uk
Contract: Temporary contract for 18 months
Hours: Full time, 37 hours (including one day per week of study)
Grade: 2
Salary: £19, 698 per annum
Closing date: 26 January 2021
Our apprenticeship programme offers the perfect route into a professional finance career with a great public sector employer.
As our new apprentice, you will be working with us for 15-18 months. You’ll work 4 days per week within the team; providing support to manage accounts and budgets, identifying and resolving errors and helping to produce statements of accounts. In addition, you’ll spend one day per week at home studying online for an AAT (Association of Accounting Technicians) qualification and membership. We hope that you will ultimately study towards membership and further qualifications via CIPFA (Chartered Institute of Public Finance and Accountancy). You’ll be joining a team of finance professionals with expertise in reconciliation, audit, business partnering, treasury management, and production of annual accounts who will support, teach and challenge you.
As an apprentice we don’t need you to have a broad skill set initially, but you will need to be enthusiastic, possess solid IT/Excel skills, have a good eye for detail and be very comfortable with numbers.
Initially, it is likely that this position will need to be undertaken from home Once restrictions allow, the post will be based in City Hall, Norwich. You must therefore have reliable wifi access and, ideally, have your own IT equipment.
The successful candidate should have good literacy and numeracy.
You will also need 4 GCSE qualifications in both English and Maths at grade C / 4 or above (or equivalent qualifications at NVQ level 2, such as CSE grade 1 or T-levels or O-levels at A-C). To be eligible for the course, you must also have either the AAT advanced diploma or 2 A-levels at C or above (or equivalent qualifications).
As an employer, we strongly value diversity and strive to provide a working environment where everyone can thrive and is engaged and happy at work. We offer opportunities to everyone and judge each application on merit, but are particularly keen to receive applications from people with a black, Asian or minority ethnic background who are currently under-represented in our workforce and people with difficult or disadvantaged backgrounds. We also believe that apprenticeships should be available to people of all ages and welcome applications from people who are seeking to change career or return to work after a period out of work.
Please note: If offered an interview you may be required to complete a test, further details will be included in interview invites.
For more information please contact Adam Drane, Finance business partner on 07453261281 or email adamdrane@norwich.gov.uk
Post ref: PSN000452
Hours: Full time, 37 hours per week
Grade: 6
Salary: £29,577 to £32,234 per annum, pro rata for part time
Interview date: 16 February 2021
The Specialist support team offers support to vulnerable Norwich City Council tenants, who are at risk of losing their tenancy through eviction or abandonment, or are struggling to manage a healthy tenancy.
The team coordinates a programme of direct and indirect intensive support and advocacy, to enable council tenants to sustainably support themselves and know how to access required support in the longer term.
The team takes a partnership approach, making full use of voluntary and statutory partner support either directly or via Norwich Early Help Hub; to access relevant advice, signposting and support for tenants.
Working alongside colleagues within Norwich City Council, the Specialist support team works to help tenants avoid enforcement action and homelessness and effect positive change to achieve good outcomes for individuals and families.
The council is currently looking for an officer to join this multi-disciplinary team.
The successful candidate will have extensive experience of successfully engaging with individuals and families with complex needs, that often find themselves socially excluded.
The successful candidate will have experience of using a range of assessment tools to identify support needs and have experience of how to coordinate and deliver comprehensive, tailored support to empower individuals and families to confidently resolve the difficulties that they face.
A good, working knowledge of local safeguarding structures and procedures is essential, along with knowledge of the multiple and complex care and support needs of vulnerable adults.
You will have innovative and creative problem solving skills in order to resolve complex issues for council tenants and increase their resilience. You will have excellent communication skills, both verbal and written, with colleagues, partners and members of the public. You will have experience of working with Microsoft Office software and be capable of learning to use new information management systems.
You will be required to regularly attend and contribute to the Norwich Early Help Hub. You will be self-motivated, a good team player and have the ability to demonstrate a professional and flexible attitude to your work.
The Council is committed to providing an inclusive and supportive working environment and welcomes applications from a broad range of people within our community. We support flexible working and are able to offer these roles on a part time or job share basis, have accessible office space and provide a range of other wellbeing and diversity initiatives such as space for prayer.
Please note: the appointee will require an enhanced DBS check and full clean driving licence.
For more information and to discuss this post further, please telephone Lucy Lawrence, Specialist Support Team Leader on (01603) 989454 or email lucylawrence@norwich.gov.uk
Job description / Person specification
Grade: 10
Salary: £44,863 to £48,381 per annum, pro rata for part time
Closing date: 5 February 2021
Interview date: 19 February 2021
Council housing tenancy services at Norwich City Council is a complex challenge: we’ve 14,657 properties in our diverse and growing portfolio. With good processes and dedicated people in place, we’re known for our efficiency – in particular taking an average of just 18 days to relet homes last year. Your job will be to bring further empathy and efficiency to the team. Come and make us an even better landlord.
The role
Reporting to the Housing Tenancy & Income Services Manager, you’ll lead our front-line Neighbourhoods activities – recruiting and motivating the team, maximising budgets, and putting performance management and training structures in place.
Together, you’ll not only meet all statutory obligations and government guidelines, but maintain best practices, work to support potential voids, and continually improve tenancy services to tenants, leaseholders and other stakeholders.
As one of the key operational figures in the department, you’ll also contribute to our wider housing strategy, and suggest ways we can deliver even better value for money and customer service.
Your background
Aside from knowledge of housing landlord legislation and the key housing trends and issues; it would help to have a relevant qualification – in people management or housing for example.
However, your track record is what will set you apart. With a history of improving front-line customer services, you’ll be used to assembling, analysing and presenting proposals; developing and managing budgets; winning the support of stakeholders – and rolling out changes.
You will be a pivotal figure in our community housing service and a key member of the housing leadership team.
Contract: 2 x Permanent / 1 x Temporary up until 01/03/2022
Hours: 3 x Full time, 37 hours per week
Salary: £20,493 to £22,627 per annum, pro rata for part time
Closing date: 7 February 2021
Interview date: 17 and 18 February 2021
Norwich city council’s housing department is looking to appoint three new Income assistants to work within the Housing income team, assisting with recovery of housing debts and rent accounting.
This is an exciting opportunity to join a successful team focused on providing good quality, well maintained affordable homes to meet local housing needs within a safe, clean and well cared for neighbourhood. We do this to make a difference to people’s lives by promoting independent living and to build sustainable communities, where people take responsibility for their own lives and those of their families.
Delivering excellent customer service through multiple channels, you’ll have the ability to see things from our customers’ point of view. You will demonstrate respect for others, act with integrity, take responsibility, maintain professional competence and want to make a difference.
Experienced in working in a fast paced environment, you will be a competent IT user, able to learn and develop the skills required to use a large range of software packages. You will be methodical, well organised and able to work with minimal supervision. It is essential that you can communicate effectively, show resilience and work flexibly to meet the needs of the customer and demands of the service.
Our starting benefits package includes 25 days annual leave (pro rata) plus bank holidays, contributory pension scheme, a great flexible working environment with a range of family friendly policies and personal development opportunities.
For the more active minded we also offer a cycle to work scheme.
For further information or for an informal chat about this role, please contact Lisa Farrington on 01603 989355.