Advertised on behalf of South Norfolk Council
Salary and Hours: Circa £17,940 per annum, 37 hours per week
Contract Type: One year fixed term contract (subject to review with possible extension)
Location: Thorpe Lodge, 1 Yarmouth Road, Norwich NR7 0DU
Good at dealing with rubbish?
What you’ll be doing…
Providing an effective first contact resolution to all contact from residents relating to the depot services, including waste collection, pest control, bulky goods, commercial waste and street cleaning with approx 50% of the time dealing with telephone calls. Provide and maintain administrative support including word processing, reports, Excel and work flow diagrams, filing and database recording and monitoring systems, ensuring accuracy of data at all times. Raise sales ledger invoices and associated bad debt administration, purchase orders including reconciliation and goods receipting.
What you could be part of…
Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focussed services. Our success comes from us being commercially astute and business-like. Continuous improvement is also vital, and our employees challenge themselves to develop new and innovative ways to improve the services that make a real difference to people’s lives.
You must have demonstrable experience in:
What’s in it for you…
Our package includes:
You may still have questions and can contact Jo Kitchener on 01508 533973 to answer these for you. Please apply online for this role via our website.
Closing date: Thursday 23 July 2020 or when sufficient applications have been received
Advertised on behalf of Breckland Council
Salary: Grade 7, £33,669- £39,281 per annum (subject to Job Evaluation)
Hours: Full time, 37 hours per week
Place of Work: Dereham
Basis: 12-month Contract / Secondment
We are currently seeking a Licensing Team Leader to oversee the Council's busy licensing service. You will be responsible for the day to day management of a specialist team, dealing with a wide variety of statutory licensing and registration functions affecting businesses and other organisations throughout the district. You will work to ensure the continuing successful delivery of the Licensing service to our customers and communities, building upon recent changes and incorporating new government policies and legislation into the service area.
At Breckland Council we have embraced the Government's agenda to modernise local government. Our approach is to lead change rather than follow it, and to add the best value we can to our communities. We achieve this by developing our employees to their full potential, providing them with the relevant knowledge, equipment and authority to carry out their duties.
Our employees enjoy excellent conditions of service including a local government pension scheme, 25 days annual leave (plus bank holidays) increasing after three years' continuous Local Authority service by one day per year up to the maximum of 28 days, free car parking and family friendly policies.
You constantly look for better ways of doing things, for how things can be improved - approaching things in original and ingenious ways and striving to come up with new and different methods and applications. People like dealing with you because you make things easy for them to understand and naturally create the conditions for them to grow and develop. You make connections between people, instinctively making links and introductions. Highly self-motivated, you push yourself to achieve what you want out of life and are always looking for ways to grow and develop, whatever you are doing.
You should have proven supervisory and leadership experience including the motivation, development and management of individuals and teams.
Closing date: Midday, Mon 27th JulyInterview date: 4th August
Advertised on behalf of Menscraft
Prevention & Positive Activities Coordinator
Circa £25,000 pro rota 30 hours per week [depending on qualifications and experience]
Initially a 1 year contract
Four new roles funded via Public Health the as part of Norfolk’s Suicide Reduction Strategy will be responsible for supporting men 18+ who are experiencing a sense of hopelessness leading to suicide ideation.
The roles will provide assertive outreach and support to individuals at the edge of crisis. The roles complete a service team comprising of seven posts. They will fit and be closely linked to the work of NHS Norfolk and Waveney Clinical Commissioning Group (CCG) which was launched on 1 April 2020 and related structures – each different in each locality.
The roles will include identifying and implementing strategies to enable these individuals to overcome barriers and ultimately to exit patterns of suicide ideation, and to engage in meaningful activities and social connections.
Please visit www.menscraft.org.uk for more information on how to apply
Post ref: PSN000437
Contract: Permanent
Location: City Hall
Grade: 6
Salary: Starting £28,785 to £31,371
Closing date: Sunday 2 August 2020
Interview date: Friday 14 August 2020
The Specialist support team offers support to vulnerable Norwich City Council tenants, who are at risk of losing their tenancy through eviction or abandonment, or are struggling to manage a healthy tenancy.
The team coordinates a programme of direct and indirect intensive support and advocacy, to enable council tenants to sustainably support themselves and know how to access required support in the longer term.
The team takes a partnership approach, making full use of voluntary and statutory partner support either directly or via Norwich Early Help Hub; to access relevant advice, signposting and support for tenants.
Working alongside colleagues within Norwich City Council, the Specialist support team works to help tenants avoid enforcement action and homelessness and effect positive change to achieve good outcomes for individuals and families.
The council is currently looking for an officer to join this multi-disciplinary team.
The successful candidate will have extensive experience of successfully engaging with individuals and families with complex needs, that often find themselves socially excluded. The successful candidate will have experience of using a range of assessment tools to identify support needs and have experience of how to coordinate and deliver comprehensive, tailored support to empower individuals and families to confidently resolve the difficulties that they face.
A good, working knowledge of local safeguarding structures and procedures is essential, along with knowledge of the multiple and complex care and support needs of vulnerable adults.
You will have innovative and creative problem solving skills in order to resolve complex issues for council tenants and increase their resilience. You will have excellent communication skills, both verbal and written, with colleagues, partners and members of the public. You will have experience of working with Microsoft Office software and be capable of learning to use new information management systems.
You will be required to regularly attend and contribute to the Norwich Early Help Hub, based in City Hall. You will be self-motivated, a good team player and have the ability to demonstrate a professional and flexible attitude to your work.
If you would like more background on the team or the role or other further information please contact Lucy Lawrence, Specialist Support Team Leader, on 01603 989454 / 07920580368 or email lucylawrence@norwich.gov.uk.
Please note: the appointee will require an enhanced DBS check and full driving licence.
Job description & Person specification
Post ref: TBC
Contract: Fixed term contract for 3 years
Salary: £28,785 to £31,371 per annum, pro-rata for part time
Closing date: Friday 21 August 2020
Interview date: Tuesday 8 September 2020
The Community conversation role is a new post for the council which will support Norwich City Council’s commitment to reducing inequalities within key neighbourhoods in Norwich and bring the Norwich 2040 Vision to life for residents in practical ways.
The post holder will be working with residents, community and voluntary groups, schools, other statutory agencies and internal NCC teams to create a co-designed, multi-disciplinary action plans for target neighbourhoods to reduce levels of inequality. You will be creating steering groups of local people and agencies to better inform the services and improvements in these areas, to ensure that all neighbourhoods in Norwich benefit from the city’s growth and development now and in the future.
We're looking for someone who is dynamic, thoughtful and passionate about our city's communities and is a great team player. You will have experience of working within the third sector, supporting third sector organisations or significant relevant voluntary work in a leadership role with communities and be a problem solver. You will need great knowledge on community development and capacity building tools and techniques and how they contribute to active communities and regeneration as well as the barriers some face in being an active participant in their neighbourhood.
There will be aspects of digital work within the role so good use of technology including email, spreadsheets and social media will be critical, and the requirement to engage directly with residents and communities means that communication and relationship building skills are key.
The role will suit someone who thrives on connecting people, is a great time manager who is able to balance competing priorities and someone with a good eye for opportunities to create links between people and projects. This is a face paced team and you will need to be able to plan effectively while also being flexible for short notice opportunities.
Your key skills and attributes will include: the ability to work collaboratively with a wide range of stakeholders; to be able to communicate with people in a way appropriate to their needs; the ability to collect and interpret data from different audiences; the ability to turn talk into action and support people to lead social activity at a neighbourhood level.
Socially distanced interviews will take place on Tuesday 8th September. Within the interview process, there will be a requirement to make a short presentation via video call with a group of officers addressing your approach to starting engagement with communities including a Q&A. Further details on this presentation will be given on offer of an interview.
If you would like more background on the team or the role or other further information please contact Kate Price, Neighbourhoods and community enabling manager, on 07964 540473 or email kateprice@norwich.gov.uk.
Job Description
Person Specification
Post ref: PSN000460 and TBC (new position)
Contract:
1x full time 37 hours fixed term until 31st March 2021
1x full time 37 hours fixed term until 30th September 2021
Grade: 5
Salary: £25,295 to £27,905 per annum, pro-rata for part time
Closing date: 20 July 2020
Interview date: 3 August 2020
With over 15,000 homes, Norwich City Council is one of the larger stock-holding authorities in the country. We are transforming how we work and need someone who can help to lead that process.
This is an exciting and challenging role for someone with experience of working in a housing focused or similar role to work within the framework of the neighbourhood model. Using your knowledge of council policy and appropriate legislation, you will provide council tenants with information, advice, and guidance in order to support and enable them to sustain their tenancies and contribute to the maintenance of a safe neighbourhood.
This is a great opportunity to work with our tenants to really make a difference to their lives. You will have good communication skills and be able to deal sensitively and objectively with people with a wide range of needs. You will need to work to a high standard of casework and be able to work independently as well as being a good team player in a multi-agency arena.
For further information regarding this role please contact Lewis Parr 01603 989519 or Simon Carr on 01603 989265.
Closing date: 20 Jul 2020
Temporary secondment for up to 3 months
Norwich City Council is looking for an Antisocial behaviour and tenancy enforcement (ABATE) case officer to join the ABATE team, within the Early intervention and community safety service.
This is an exciting and challenging development opportunity for someone who has experience of dealing with casework and anti-social behaviour in a fast paced environment
The role is focused on tackling serious and enduring anti-social behaviour, using a supportive, problem solving approach and the full suite of ASB tools and powers identified within the ASB crime and policing act.
You will deliver high levels of customer service and assess risk to potentially vulnerable victims of antisocial behaviour. You will work to a high standard of casework, be able to work independently as well as being a positive team member. You will be experienced in working in a multi-agency environment to find creative and supportive solutions for vulnerable victims and will have excellent communication skills. You will be able to prepare evidence for court on behalf of the council and your attention to detail will be excellent.
You will have up to date knowledge of relevant safeguarding, hate crime and equality and diversity legislation and processes.
Please note: You should gain approval for a secondment from your line manager before submitting an application.
Job description
Person specification
Closing date: 15 July 2020
Interviews: TBC